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The UK's best selection of clearance food & drink at discount prices

The UK's best selection of clearance food & drink at discount prices

Contact Us
Ways to get in touch with Approved Food. For the quickest and easiest way to contact our Customer Service Department please send an email to cs@approvedfood.co.uk

Please add cs@approvedfood.co.uk to your address book to ensure all correspondence arrives in your Inbox rather than your spam folder.

Alternatively if you can also raise your query through our easy-to-use online customer service system, which provides our customer service team with vital information about your query.

Answers to our most commonly asked Questions












Where is my order?



Order not as expected?



Your account


Find the latest status for your order inside.
Your Order History
If your order isn't as you expected or was damaged in transit then contact us as below. Make changes to your details, billing address, communication preferences and more inside My Account

Can I add items to my order?



What delivery options are available?



Best Before dates


Once your order is placed it's not possible to add any items at this time. It's something we're working on for the future. We can delivery to most places around UK & Europe from small orders to large palettes.
Find out more on our Delivery page.
Some of the goods sold may be past their Best Before date. Every product is listed for sale with the Best Before date clearly displayed. Find out more on our Best Before Dates page

IMPORTANT: Please provide your order number in all correspondence.



Customer Services All enquiries must be logged through our easy-to-use online customer service system, which provides our customer service team with vital information about your query.
Raise a Customer Service Ticket
Address: Approved Food Ltd.,
Parkway Close
Sheffield
South Yorkshire
S9 4WJ
Voicemail Facility If you need to contact our Customer Service Department via phone you can contact us via our voicemail facility that will be forwarded to our Customer Service Department to look into for you as soon as possible. Please contact ourselves once and please leave your: Name, Contact Number, Order Number and a brief description of your query.
Voicemail contact number: 01143599311

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While we aim to reply to all issues within 1 business day during busy periods this may take a little longer so please bare with us.
Our normal day is between the hours of 9am - 5pm Monday to Friday excluding Bank Holidays.